DYNAMIC RECOVERY THERAPY LLC
PRIVACY POLICY
Prospective Client and Online Inquiry Privacy Policy
Effective Date: October 4, 2026
Dynamic Recovery Therapy LLC respects your privacy and is committed to handling personal information responsibly.
This section of our Privacy Policy applies to individuals who contact Dynamic Recovery Therapy LLC through TikTok, social media, our website, online lead forms, or other methods to request information about our services.
This policy primarily applies to prospective clients and general inquiries. Individuals who become clients of Dynamic Recovery Therapy LLC may receive additional privacy notices, consent forms, intake documentation, and policies concerning client records and the use of technology.
1. INFORMATION WE COLLECT
When you voluntarily submit an inquiry or lead form, Dynamic Recovery Therapy LLC may collect basic information such as:
Name
Email address
Telephone number
Service you are interested in
Preferred method of contact
Other information you voluntarily provide with your inquiry
Please do not submit medical records, Social Security numbers, insurance information, detailed medical histories, or other sensitive health information through TikTok or general social media lead forms.
2. WHY WE COLLECT YOUR INFORMATION
Information submitted through an inquiry or lead form may be used to:
Respond to your request for information
Provide information about Dynamic Recovery Therapy LLC services
Answer questions about massage therapy services
Assist with scheduling or booking an appointment
Follow up regarding an inquiry you submitted
Provide customer service related to your request
Submitting an inquiry does not automatically establish a therapist-client relationship.
3. HOW WE COMMUNICATE WITH YOU
When you provide contact information, Dynamic Recovery Therapy LLC may use the information you supplied to respond to your inquiry.
For example, if you provide an email address or telephone number while requesting information about massage therapy services, we may use that information to contact you regarding your request.
4. THIRD-PARTY PLATFORMS
When you submit information through TikTok or another social media, website, scheduling, email, or technology platform, that service may process information according to its own privacy practices.
Dynamic Recovery Therapy LLC does not control the privacy practices of independent third-party platforms.
5. SHARING AND SELLING PERSONAL INFORMATION
Dynamic Recovery Therapy LLC does not sell or rent prospective clients' personal contact information for monetary compensation.
Information may be processed by service providers and technology platforms when reasonably necessary to operate our website, communications, scheduling, lead management, or other business functions.
Information may also be disclosed when required by law or when reasonably necessary to protect legal rights, safety, or security.
6. INFORMATION SECURITY
Dynamic Recovery Therapy LLC takes reasonable steps to safeguard personal information in its possession.
However, no internet transmission, electronic communication, or online storage system can be guaranteed to be completely secure.
For this reason, sensitive medical or financial information should not be submitted through general social media inquiry forms.
7. BECOMING A CLIENT
This online inquiry policy primarily covers individuals requesting information or expressing interest in Dynamic Recovery Therapy LLC.
If you choose to become a client, additional information may be necessary to provide massage therapy services.
Client information may be governed by additional privacy practices, consent documents, recordkeeping procedures, and technology-use policies.
Those policies are separate from this general inquiry policy and may address client records, health-related information, professional documentation, and technology used to support the operation of the practice.
8. YOUR PRIVACY CHOICES
You may contact Dynamic Recovery Therapy LLC if you have questions about personal information you previously submitted or if you would like to request that your contact information be corrected or deleted, subject to applicable legal and recordkeeping requirements.
You may also tell us that you no longer wish to receive follow-up communications regarding an inquiry.
9. CHILDREN'S PRIVACY
Dynamic Recovery Therapy LLC's online inquiry forms are not intended to collect personal information directly from children.
A parent or legal guardian should contact Dynamic Recovery Therapy LLC regarding services involving a minor.
10. CHANGES TO THIS POLICY
Dynamic Recovery Therapy LLC may update this Privacy Policy as its services, business practices, technology, or legal requirements change.
The effective date displayed at the top of this policy indicates when this version became effective.
11. CONTACT
Questions regarding this Privacy Policy or the handling of information submitted through an online inquiry may be directed to:
Dynamic Recovery Therapy LLC
Joliet, Illinois